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Frequently Asked Questions

 

1.     What areas do you service?

We live in beautiful Tamborine, however we will travel, given the right job.   We generally work within a 30km radius, however we will go North to Redcliffe, South to the Gold Coast, West to Ipswich.

Here are just some of our areas we have been to: 

Tamborine, Jimboomba, Beaudesert, Oxenford, Moorooka, Wynnum West, Tingalpa, Fig Tree Pocket, Springbrook, Rochedale South, Petrie, Nundah, Kenmore, Newmarket, Mount Gravatt, Sinnamon Park, Springfield, Upper Mount Gravatt...

 

2.     Do you have a call out Fee?

No.  We do not charge any call out fees & we don't charge for travelling, Our rates are based on the work being done. 

 

3.     What are your rates?

Our rates are very competitive, for all current costs Click here for our Price Guide

 

4.     Do you have Insurance & a Licence?

Yes.  We are fully insured and have a licence.  Rest assured your are covered & have a fully qualified Earthmover\Builder working on your project.  If you go to http://www.cbs.sa.gov.au/wcm/licensing-and-registration/find-a-licence-holder/ and search for an occupational licence holder and then enter Kym's licence number 198236, there you will see our current licence information.

 

5.     Do I need a permit & if so do you provide them?
If you are doing any demo work such as removing a swimming pool, you will need a permit.  At Kym Simons Earthmover, we can provide you with a permit.  If you are unsure or have any questions, send us a email at ksem@bigpond.com

 

Terms & Conditions

 
*Quotes are valid for 7 days ONLY.

* Price matching - We will review price matching only under strict conditions.  A copy of a quote needs to be viewed\sited with full pricing details - company names and contact information can be eliminated for privacy reasons.  KSEM as the right to refuse price matching.

*ALL Payments are due within 7 days of receiving your invoice for payment.  If payment can not be made within 7 days clients MUST contact KSEM asap, failure to do so may result in additional charges.

*All clients will be required to pay KSEM a 50% deposit.  (this amount will be provided on your quote)

*If a clients project requires materials including hiring of skip bins, KSEM will request  full payment of materials prior to the commencement of your project.  (this amount will be provided on your quote)

*We may request for progress payments.

*If a client cancels after accepting their quote a cancelation fee of $220 may apply. 

*If rock is struck additional charges will incur.

*Any additional work that is requested NOT on your quote may incur additional charges.

*ALL Prices are subject to change at any time without notice.

 **errors can occur and all effort is made to have prices correct at the time of publication.

 

 Kym Simons Earthmover, will always guarantee any work. If you have any questions about this or any other questions you may have then just email us directly at ksem@kymsimonsearthmover.com

 

 

 

 

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